Onboarding & Access

Getting Started

• How do I ask better support questions?
• What should I do before asking for help?
• What can Easy Realty advise on, and what can’t it advise on?
• When should I contact the broker directly?
• What questions should go to Slack vs a support call?
• Where should I look first when I have a question?
• What support does Easy Realty provide after onboarding?
• What type of questions should I ask in Slack versus booking a call?
• How do I book an onboarding call and what should I use it for?
• How do I access Slack and the Agent Hub?
• What does “onboarding complete” mean at Easy Realty?
• What issues should never be handled alone?
• What should I do if instructions conflict or feel wrong?
• What support issues are most common for new agents?